Skip to content

Contact BitStat

Real help,right whenyou need it.

Our support team is here for account access, billing, technical issues, and anything else that is on your mind.

Email supportTelegram community
A BitStat support specialist at the help deskReplies within 3 business days

Choose the best way to reach us

01Email supportFor private account, billing, refund, and technical support.02Telegram communityGet product updates and chat with the BitStat community.03Discord communityDiscuss workflows, share feedback, and connect with other BitStat users.
A BitStat user speaking with a support specialist
  • Real people, not a mazeTalk to our team — no bots and no runaround.
  • Private issues stay in emailSensitive details belong in email, and stay there.
  • English and Ukrainian supportGet help in the language you are most comfortable with.

Before you send a message

How quickly will I get a reply?

We aim to reply within 3 business days. Most requests are answered sooner.

Can you help with billing?

Yes. Email us from the address on your account and briefly describe the charge or subscription issue. Never send card details or passwords.

Where should I report a bug?

Use email and include the steps, what you expected, what happened, your browser or device, and a screenshot if possible.

Which languages do you support?

Our team can help in English and Ukrainian.